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Emergency response RESOURCES

If you know of a disaster resource in the New Orleans metro area that is currently not included, please reach out. Please be sure to include the service provided, name of service provider, website link & phone number. 


Do your own due diligence:

  • Verify contractor’s license with the Louisiana State Contractor’s Office
  • Insist on a complete and clearly written contract that includes itemized unit materials costs to be able to submit to insurance as needed.
  • DO ask for references and DO NOT pay cash up front.
  • Visit hbagno.org for a list of contractors in the New Orleans metro area who in the home builder’s association membership directory.

CASAInformation & resources for children and families (especially those in the child welfare or court systems)
CDCKnow how the COVID-19 pandemic can affect disaster preparedness and recovery, and what you can do to keep yourself and others safe.
Department of EducationSchool closures/updates and school meal sites/family resources
Disaster AssistanceFEMA AID

SBA Disaster Assistance
  • Applicants may also call the SBA Customer Service Center at 1-800-659-2955 or email disastercustomerservice@sba.gov for more information on SBA disaster assistance. 

  • For the hearing impaired, dial 1-800-877-8339
Disaster Unemployment Assistance
According to the website: 

If you need phone assistance with an unemployment claim, please note that a new call-in schedule based on the last four digits of your Social Security Number (SSN) will be implemented beginning in November:

  • If your SSN ends with 0000-2499, your designated call-in day will be Mondays.
  • SSNs ending with 2500-4999 should call on Tuesdays.
  • SSNs ending with 5000-7499 have Wednesdays as the designated call-in day.
  • SSNs ending with 7500-9999 should call on Thursdays.
  • Fridays have been designated as open to anyone needing assistance.
Disaster Supplemental Nutrition Assistance
Gas AvailabilityThis interactive map shows gas station status and outages with data sourced by Gas Buddy The data and information available is based on vetted crowd source information as well as participating gas companies.
GeneratorsGNO Power Match

GNO, Inc. has built a webpage to connect those with generators to companies and organizations in need.  Visit GNO PowerMatch if you need a generator.  If you have generators for sale, rental, loan, or donation, visit GNO PowerMatch and scroll to “Vendor Submission.”
IRS.govThis link leads to: tax withholding calculator. For help with your withholding, you may use the Tax Withholding Estimator. You can use the tax withholding estimator to estimate your 2020 income tax. You can also find additional information on filing your taxes.
LA Workforce CommissionUnemployment information, career center and job opportunities postings
Louisiana Department of InsuranceOffice of Consumer Advocacy & Consumer Services
  • Having trouble with a claim or your insurance company? Reach out to the consumer advocacy department and make sure your voice is heard and your needs are met.
Post storm insurance basics
Libraries Near YouLibraries for wifi access, phone charging, and air conditioning. Call ahead to confirm hours or check online to ensure they are currently online and able to serve clients.
National Domestic Violence HotlineFor those who may be trapped with an abuser
Nola.GovAssistance for Orleans Parish residents: Food assistance, legal assistance, unemployment insurance, utilities, mental health support
Nola.Com Text Only Version This is Nola.com LITE for staying up to date on current events. This site is designed to be able to be used with a weak internet connection.
Road ClosuresAn interactive map of road closures
Roof TarpsTo request a temporary roof tarp on a building contact blueroof.us or call 888-766-3258
SBA Economic Injury Disaster LoansDisaster assistance loans for businesses & non profits
SSA.govInformation on retirement income via social security, disability and medicare
Securities & Exchange CommissionFinancial tools and calculators and additional resources
United States Chamber of CommerceDisaster Help Desk for Businesses

  • U.S. Chamber of Commerce Foundation has resources to help businesses recover from disasters. Reach out to their Disaster Help Desk for Business, or call them 24/7 at 1-888-692-4943.
Utilities Status UpdatesCleco Status Map

Entergy Status Map
Work NolaJob resources and openings